Terms of service

Effective Date: November 28th, 2024

Welcome to Teroprints! These Terms of Service (“Terms”) govern your access to and use of our website at https://teroprints.com (“Website”), and the services we provide. By accessing or using our Website, you agree to comply with these Terms. If you do not agree, please discontinue use immediately.

If you have questions, feel free to contact us at info@teroprints.com.

1. Introduction

Teroprints is a U.S based company specializing in handcrafted, made-to-order garments. We focus on quality, personalization, and sustainability. These Terms outline your rights, responsibilities, and limitations when engaging with our products and services.

2. Eligibility

To use our Website or make a purchase, you confirm that:

  • You are at least 18 years old or have legal guardian consent.
  • You are legally capable of entering into a binding agreement under applicable U.S laws.
  • You provide accurate, truthful, and up-to-date information during registration or checkout.

We reserve the right to refuse service or cancel orders at our discretion, including suspected fraud or abuse.

3. Accounts and Responsibilities

3.1. Account Creation

To access certain features, you may need to create an account. You agree to:

  • Provide accurate and current information.
  • Update your information if it changes.

3.2. Account Security

You are responsible for safeguarding your account credentials. Notify us immediately at info@teroprints.com if you suspect unauthorized access.

3.3. Account Termination

We may terminate or suspend your account without notice if we detect suspicious activity, violations of these Terms, or legal requirements.

4. Product Information

4.1. Handcrafted, Made-to-Order Policy

All Teroprints products are handcrafted based on your order. This ensures a unique, high-quality garment for every customer.

4.2. Product Descriptions

We strive to provide accurate descriptions of our products. However, slight variations may occur due to the handmade nature of our items.

4.3. Custom Orders

Custom or personalized products are final sale unless defective upon delivery.

5. Orders and Payments

5.1. Order Acceptance

All orders are subject to acceptance. You will receive an email confirmation once your order is processed.

5.2. Pricing

  • Prices are displayed in USD.

5.3. Payment Methods

We accept:

  • PayPal

5.4. Cancellations

Due to the made-to-order nature of our products, cancellations may not be guaranteed. Contact us promptly at info@teroprints.com if you need to modify or cancel an order.

6. Shipping and Delivery

6.1. Shipping Policy

We currently ship within the United States, including Alaska, Hawaii, and U.S. territories.

6.2. Processing Time

Handcrafting your order takes 1-7 business days. Once complete, your order is shipped.

6.3. Delivery Time

Delivery times vary by location and shipping method. Standard delivery typically takes 5-7 business days.

6.4. Expedited Shipping

At this time, expedited shipping options are unavailable, as all orders are custom-made and require careful production time.

6.5. Free Shipping

Teroprints offers free standard shipping on all orders within the United States, including Alaska, Hawaii, and U.S. territories.

7. Returns and Refunds

7.1. Return Policy

Returns are accepted within 30 days of delivery for eligible products. To qualify:

  • Items must be unused and in their original condition and packaging.

7.2. Refund Process

Refunds are issued within 15 business days of receiving the returned item.

7.3. Return Instructions

Contact us at info@teroprints.com to initiate a return. Include your order number and reason for return.

7.4. Defective Items

If your item arrives damaged or defective, contact us immediately for a replacement or refund.

8. Intellectual Property

All content on the Website, including images, text, logos, and designs, is the intellectual property of Teroprints and is protected under U.S. copyright and trademark laws. Unauthorized use is strictly prohibited.

9. Prohibited Conduct

You agree not to:

  • Use the Website for unlawful purposes.
  • Attempt to hack, disable, or disrupt the Website.
  • Infringe on Teroprints’ intellectual property rights.
  • Submit false or misleading information.

Violation of these terms may result in account suspension and legal action.

10. Limitation of Liability

To the fullest extent permitted by law:

  • Teroprints is not liable for indirect, incidental, or consequential damages arising from your use of our Website or products.
  • Our total liability is limited to the amount you paid for the product in question.
  • We are not responsible for delays or losses due to factors beyond our control (e.g., natural disasters, shipping carrier issues).

11. Governing Law and Dispute Resolution

11.3 Governing Law

These Terms of Service shall be governed by the laws of the United States.

11.2. Dispute Resolution

In case of disputes, we encourage customers to contact us directly at info@teroprints.com to resolve issues amicably. If resolution is not achieved, disputes shall be settled through binding arbitration in accordance with the rules of the American Arbitration Association.

12. Changes to Terms of Service

Teroprints reserves the right to update these Terms at any time. Changes will be posted on this page, and the “Effective Date” will be updated. Continued use of the Website indicates your acceptance of the revised Terms.

Users are responsible for reviewing these Terms periodically. Continued use of the Website constitutes acceptance of the latest version.

13. Contact Information

For questions or concerns about these Terms, please contact us:

By using Teroprints, you agree to these Terms and support our commitment to delivering high-quality, handcrafted products. Thank you for choosing us!