Shipping & Delivery
At Teroprints, we are committed to providing a seamless and efficient shipping experience for our customers. Since all of our products are handcrafted and made-to-order, we take extra care to ensure that each order is processed and delivered with the highest level of quality.
I. Shipping Policy
At Teroprints, we aim to provide a smooth and transparent shipping experience for our customers. Below, you’ll find all the details regarding processing time, shipping rates, and estimated delivery times.
1. Shipping coverage
- We currently ship within the United States, including all 50 states, Alaska, Hawaii, and U.S. territories.
- Unfortunately, international shipping is not available at this time.
2. Order processing time
Because all our products are made to order, we require 1 to 7 business days to process and prepare your order before shipping. This time ensures that each item meets our high-quality standards.
Processing time:
- Minimum: 1 business day
- Maximum: 7 business days
3. Shipping time
After your order has been processed, it will be shipped to your destination. The estimated shipping time varies depending on the location.
Shipping duration:
- Minimum: 9 business days
- Maximum: 14 business days
Total estimated delivery time:
- 10 to 21 business days (including processing and shipping time)
4. Shipping rates
Shipping fees are based on the number of items in your order. Below is the shipping cost breakdown:
| Number of Items | Shipping Fee |
|---|---|
| 1 item | $6.99 |
| 2 items | $13.99 |
| 3 items | $20.99 |
| 4 items | $27.99 |
| 5 items | $34.99 |
| 6 items | $41.99 |
| 7 or more | $48.99 |
5. Tracking your order
Once your order has shipped, you will receive an email confirmation containing a tracking number. You can use this tracking number to check the status of your delivery.
Please note that tracking information may take 24 to 48 hours to update after the package has been shipped.
6. Order issues & potential delays
While we strive to ensure timely deliveries, there may be occasional delays due to:
- Weather conditions
- High shipping demand during holidays
- Unexpected carrier delays
If you experience a delay or issue with your order, please feel free to contact us for assistance.
II. Contact
If you experience any issues with your order or have questions about the status of your shipment, please don’t hesitate to contact us at info@teroprints.com. Our customer service team is here to assist you with any concerns.
Thank you for choosing Teroprints! We take pride in delivering high-quality, handcrafted products, and we look forward to fulfilling your order. If you have any questions about our shipping and delivery process, please feel free to reach out.
