Shipping & Delivery
At Teroprints, we are committed to providing a seamless and efficient shipping experience for our customers. Since all of our products are handcrafted and made-to-order, we take extra care to ensure that each order is processed and delivered with the highest level of quality.
I. Shipping Policy
We currently offer free standard shipping on all orders within the United States, including Alaska, Hawaii, and U.S. territories. Our goal is to deliver your handcrafted items as quickly and safely as possible.
1. Shipping Locations:
- We ship within the United States, including all 50 states, Alaska, Hawaii, and U.S. territories.
- At this time, we do not offer international shipping.
2. Shipping Carrier:
- All orders are shipped via USPS (United States Postal Service) or other trusted carriers.
II. Processing Time
As all our products are handcrafted and made-to-order, please allow 1-7 business days for us to carefully craft and prepare your order before it is shipped. This ensures that each item meets our high standards of quality and craftsmanship.
III. Delivery Time
Once your order has been shipped, the estimated delivery time is typically 5-7 business days within the United States. The delivery time may vary depending on your location and the shipping method selected.
- Standard Delivery: Typically takes 5-7 business days for delivery after your order has been shipped.
- Expedited Shipping: Currently, we do not offer expedited shipping options due to the custom nature of our products.
IV. Tracking Your Order
Once your order is shipped, you will receive an email confirmation with your tracking number. This will allow you to track your order’s progress and see the expected delivery date. Please note that tracking information may take 24-48 hours to update after the package has been shipped.
V. Free Shipping
Teroprints offers free standard shipping on all orders within the United States, including Alaska, Hawaii, and U.S. territories. This applies to all purchases, so there are no hidden shipping fees.
VI. Order Issues & Delays
We take great care to ensure your order arrives on time. However, delivery times may be affected by unforeseen circumstances, such as:
- Weather conditions
- Shipping carrier delays
- Holidays or peak seasons
While we strive to keep shipping times within our estimated range, please allow extra time for delivery during busy seasons.
If you experience any issues with your order or have questions about the status of your shipment, please don’t hesitate to contact us at info@teroprints.com. Our customer service team is here to assist you with any concerns.
Thank you for choosing Teroprints! We take pride in delivering high-quality, handcrafted products, and we look forward to fulfilling your order. If you have any questions about our shipping and delivery process, please feel free to reach out.
